Managed Dedicated Server

JodoHost Managed Dedicated Servers

Servers are located at Dallas, Tx Data Center. Guaranteed by 99.99% uptime our network will get you as close to the cloud as you can be. This is done thanks to multiple Gigabit links to various carriers, as well as Internap's Flow Control Platform (FCP). Server can not be used for Spamming, DDOS attacks or illegal internet activity, if order will be cancelled with no refund. Once order is accepted and server is provisioned, there is no refund. Unless cancelled, service is renewed automatically. Invoice is generated 7-days in advance must be paid before due date to prevent service from being terminated.

• Frequently Asked Questions
• What is Ticket Time?

  One Ticket is of 10 minutes technical team time from login to server or control panel. It does not include advice or discussion, rather time spent on doing actual work.

• Do I get root access to my Managed server?

  Yes, get full root access, which means you have full administrative control of your server. This means you have complete control of your server, and can choose to install any software you wish to.

• What kind of support do I get with my Managed Server?

  JodoHost offers two levels of support for your Managed Server: Core-Managed and cPanel relevant. All servers come with Core-Managed support, and if you have chosen to purchase cPanel through us, we offer 'additional support options relevant to cPanel.

• When will my Managed server be ready once I’ve placed the order?

  All servers are setup within 24 hours of order approval.

• What kind of hardware do you use for each Managed server?

  Our Managed servers use the SuperMicro blade chassis, which has a small footprint with reduced power consumption and cooling requirements. These efficiencies allow us to pass cost savings down to you so your costs are kept to a minimum. Our servers are powered Intel Xeon HyperThreaded processors, DDR3 RAM and 7200RPM SATA drives.

• What is the speed of the network port/uplink on my server?

  We allow speeds of up to 1Gbps on each server’s network port.

• Do you provide RAID 1 hard drives?

  Yes. Server Supporting Windows AND Linux comes with Software RAID and Hardware RAID, both optional.

• How do I expand the storage capacity on my server?

  Additional drive can be added on server optionally. This will involve bringing down the server to install the drive.

• How do I access my Managed Server?

  There are several ways to access your server: SSH - you can access your server through any SSH client using the root credentials we provide to you cPanel - if you have chosen to purchase cPanel from us, you can access and manage your server through the cPanel/WHM control panel Dedicated Server Control Panel - you can also perform frequent operations, such as Stopping, Starting and Restarting your server through our web-based control panel, which comes bundled with every server

• Do you offer any billing panels?

  Yes, we offer WHMCS as a billing panel for your Managed server. You can purchase the license from us for a significantly lower cost, and then install it on your Managed server.