Frequently Asked Questions

Is Overselling Allowed?

Yes. What this means is that you can sell more space and bandwidth to your clients than allocated to you in your reseller Plan. Only the actual space used by you or your clients is counted by us. JodoHost does not oversell any of its hosting plans.

What are User Accounts?

Each user account represents a single end-user Control Panel. An End-User Control panel is a control panel that can be used by you or your customers to manage domains. Each Control Panel can host unlimited domains

How can I sell both Windows & Linux Hosting from one Reseller Account?

We use what is called a Hosting Cluster. We have separate Windows servers, ColdFusion Servers, Linux Servers, Mail Servers and Database servers in our cluster. When for example you create a Windows Hosting Plan (for your own use or to sell to your customers), it uses resources from only the needed servers, to host your windows website.

Note:

1. Each User account represents an End-User control panel you can give to your clients to manage their domains
2. Each End-User Control Panel can host unlimited domains (only limited by your plan settings)
3. You can buy additional user accounts at $0.50/mo. However, we impose a maximum account limit as follows
   LiteHost - 15 accounts, ValueHost - 60 Accounts, SilverHost - 120 Accounts, GoldHost - 180 Accounts, PlatinumHost - 240 Accounts
4. Please visit to know steps necessary in setting up a Reseller Account
5. 24x7 Anonymous support for your clients is an optional service. You'd be billed an additional $0.50/month per each account you host under this service. It is strongly recommended resellers opt for this service. For more information, visit this page. $10.00/domain aliases per Month
6. Disk Space and Bandwidth are based on Usage. That means that you can sell more disk space to your clients that actually provided in your plan as long as the actual disk space used by your all clients is less than what is allotted to you. If your total client's disk space usage exceeds the amount allocated in your current reseller plan, you can easily upgrade to the next plan. Although JodoHost doesn't encourage this sort of overselling, it can be used to boost profits if done in reasonable limits.
7. All Dedicated IP assignments must be valid under our IP Usage Policy