Sometimes we see an error when we try to change a mailbox password through Plesk. So here are some steps by which the password can be reset manually in MailEnable.
1) Login to the VPS using RDP.
2) Open the MailEnable administrator.
3) Find the domain in the postoffice tree to which the email id belongs.
4) Then on the left hand menu, click on ‘Mailboxes’.
5) Find the appropriate mailbox/user from the list and right click on the same.
6) Then click on Properties. This will open a new window and there you can see the password field.
7) Input the new password and click on the OK button.
That’s all. Try to login and verify if the new password works.
]]>