Web Hosting Technology Blog by JodoHost

Tag overview for: 'controlpanel'

Entries on this site with 'controlpanel'

• How to update the license key in the Parallels Plesk control panel
  Sometimes we face the warning below in the Plesk control panel:- "Warning: You are currently operating within the grace period of your product license. To update your prod
• How to resolve the issue "Account not created-- error-- Duplicate MX record exists"?
  Run the following command from the CP server as a cPanel user and that will take care of this problem:- java psoft.hsphere.tools.MailServiceDuplicateRecordsRemover --all
• Checking for the enabled modules of Apache in Linux
  The quickest and easiest way to check for the enabled modules of Apache on Linux is via the command prompt with the following command:- apachectl -t -D DUMP_MODULES This c
• What is my FTP host name?
  If you want to know your FTP host name for using an FTP client, then follow the steps below:- >> Login to the control panel. >> Click on FTP/User Account. >> See the h ost
• Steps to Reset the Database User Password from the Plesk Control Panel
  Please follow the steps below:- 1. Login to the Plesk control panel. 2. Go to Domains. 3. Select the Domain. 4. Go to Websites and Settings. 5. Find the database there. 6.
• What to do if a domain gets multiple IPs when viewed from iptools.biz or network-tools.com?
  Solution:- ? ? ? 1)? First, run the DNS creator from the H-Sphere server. ? ? ? ? 2) Reload the zone files from its secondary name server. ? ? ? ? ? ? ? ? i.e. /usr/sbin/r
• How to delete a domain from the qmail server manually if H-Sphere fails
  Login to the mail server where the domain was setup for mail services and run the command below: $ ~vpopmail/bin/vdeldomain
• While adding a domain or sub-domain in the H-Sphere control panel, H-Sphere says "AntiSpam postm[email protected] already exists" and does not create the domain?
  Solution:- ? 1. Un-select the include and activate options for AntiSpam in the specified plan. ? 2. Now try to add the domain or sub domain. ? 3. Now redo the changes you
• Steps to check traffic usage of end user accounts added under a H-Sphere reseller control panel
  1- Login to your H-Sphere reseller account. 2- Go to your admin account. 3- On the plan page, you will see the option for Reports using the main menu. 4- Click on Reports
• Steps to print the payment invoice from the H-Sphere control panel
  Please follow the steps mentioned below to print the payment invoice from the H-Sphere control panel:- 1) Login to your H-Sphere panel. 2) Go to the billing menu > select
• How to check your disk space usage
  Please follow the steps below to check your disk space usage: 1- Login to your reseller account by using https://cp.gohsphere.com. 2- Go to your admin account. 3- On the p
• Steps to move a domain from an existing web server to a new web server under an H-Sphere reseller account
  1) Please take a backup at your end of your domain webfiles and emails and then delete the domain from the existing user account. Note:- We do not offer email backup. So w
• How to create a H-Sphere user control panel settings XML file
  Login the H-Sphere control panel server as a cPanel user:- [[email protected] jhsrvadmin]# su -l cpanel -bash-3.2$ java psoft.hsphere.migrator.UsersInfoExtractor -force -users -user
• Fixing mail errors related to the MIME type
  If you are getting a MIME-type related error while sending email from Yahoo to a JodoHost hosted domain, then you need to allow such a MIME type for the domain. Error mess
• Steps to change the mailbox password in the H-Sphere control panel without knowing the old password
  Please follow the steps below:- 1) Please login to your H-Sphere control panel. 2) Select Mail Info >> Mail Manager. 3) Select "Domain" from the dropdown menu and then cli
• Steps to reset/change the password of a MSSQL database user in the H-Sphere control panel
  Please follow the steps below: 1) Login to your H-Sphere control panel. 2) Select Database >>> MSSQL >> MSSQL logins. 3) On the next page that appears, you will be able to
• Sub-FTP account option not visible in the H-Sphere control panel?
  Solution:- The reseller needs to enable the FTP account/subaccount option in the respective plan, after which the users will be able to see the "system accounts" option un
• How to add back all the dedicated IPs on the H-Sphere controlled server if the IPs vanish from there?
  Run the following script :- /hsphere/shared/scripts/setup-ips.pl This script should add back the dedicated IPs on the server.
• How to create a virtual directory in H-Sphere on Windows 2008
  A virtual directory is a type of directory that is created in the IIS to host a local application or to target a certain physical folder available on the server where the
• How to change your contact information in H-Sphere
  To change your contact information, please follow the steps below: 1. Login to your reseller control panel. 2. Go to Info>>Contact Info 3. Change your details and then pre
• Errors while changing the password for the H-Sphere control panel
  Sometimes we get an error while changing the password of the H-Sphere control panel. We get this error because of the password policy of H-Sphere. Please keep the points b
• Stop and start services on Windows
  In H-Sphere services, open the command prompt and type the suitable command. IIS start and restart command: iisreset ColdFusion stop/start command: cfmxrestart SQL server
• End user account not getting deleted from the reseller H-Sphere panel?
  We need to check the corresponding plan of the user in question, by using the access option. If anything is checkmarked then uncheck it and save. After that, you will be a
• Setting up an Error page for your domain
  There are times when you would like to set up a custom error page for any particular page or for a page which doesn't exist, and the error page will redirect to the page w
• PLESK not recognizing SmarterMail install?
  You can fix that problem - you just need to run the server-side command below: Go to start >> run >> type cmd >> cd %plesk_bin% >> defpackagemng.exe --fix
• Custom DNS records option not visible in the DNS configuration of the domain in the H-Sphere control panel?
  Solution :- The reseller needs to enable this opton in the respective plan, after which the user will be able to see this option.
• Steps to increase the MySQL / MSSQL / PgSQL database quota in H-Sphere
  Please follow the steps below: 1) Login the H-Sphere control panel. 2) Select Database >> MySQL / MSSQL / PgSQL DBs. 3) On the page that appears, you can see the existing
• Steps to activate a new user account signup in your H-Sphere reseller account
  To activate a new user account signup, please follow the steps below:- 1) Login the reseller control panel. 2) Go to the reseller admin panel. 3) Select Sign Up >> Moderat
• How to retrieve/reset an end user account password from your reseller account in H-Sphere
  A reseller can reset an end user's account password, by following the steps below:- 1. Login to your reseller account. 2. Go to the admin control panel. 3. Select search >
• Steps to suspend/resume an end user account from your H-Sphere reseller account
  To suspend an end user account, please follow the steps below:- 1) Login to your Reseller Control Panel. 2) Go to the Reseller Admin control panel. 3) Select Search >> Gen
• Block any IP Address or Domain
  If you want to restrict an IP from accessing your domain, please follow the steps below:- >> Login to your control panel. >> Go to Domain Settings. >> Web Options >>Web Ac
• Steps to change your control panel and FTP account passwords in the H-Sphere control panel
  1) For changing your control panel password, please follow the steps below:- ? ? 1. Login to your control panel. ? ? 2. Select Quick Access in the Account menu. ? ? 3. Cli
• Steps to enable PHP through the control panel and changing the PHP version
  1. Login to your control panel. 2. Select Domain Info in the Domain Settings menu. 3. Click on the domain name for which you want to enable PHP. 4. Click the Edit icon in
• Steps to upload a file on the web through the webshell in the control panel
  1. Login to your control panel 2. Select FTP/User Account menu > FTP User. 3. On the page that appears, click on the small computer icon. 4. On the page that appears, you
• Blacklisting a Domain in the H-Sphere control panel
  Login to the reseller Control Panel >>? Then go to Setting >> Blacklist >> Domain in Blacklist >>? Click on Domain in Blacklist and enter the domain name here which you wa
• The reseller's clients are not able to login to their H-Sphere control panel or the mail service for the clients is not working
  Possible solution :- 1. It may be due to the expiration of the service domain. 2. We need to verify this using the whois details for the domain. 3. We can use www.w
• How to create a subdomain in the H-Sphere Control Panel
  How to create a subdomain >>Log into your H-Sphere control panel. >>Go to Domain Settings and click Domain Info. >>To add a new subdomain, click on the SubDomains icon. >>
• Steps to change the Disk quota in the H-Sphere control panel
  ? ? 1. Login to your H-Sphere control panel. ? ? 2. Select Quick Access in the Account menu. ? ? 3. Click on the Notepad icon next to Avg in the Statistics section on the
• How to restart your Web Service
  Sometimes we need to restart the web service after any modifications or after an issue has been fixed. Below are the steps to restart the web service from the server end.
• Web Access Control
  Sometimes, there is a situation where unusual traffic comes from a particular IP address or domain and this could make your domain's outgoing traffic usage high due to the
• How to Password Protect a Directory in Plesk 11
  1.? ? ? Log into the Plesk control panel. 2.? ? ? Navigate to Domains in the left hand navigation menu and click Control Panel next to the domain. 3.? ? ? This will open t
• Steps for changing the service domain in H-Sphere Reseller Hosting
  1) Delete all Server Aliases. 2) Delete the DNS and custom DNS records. 3) Setup the new DNS zone and server aliases. To delete the server aliases, please follow these ste
• Steps to increase the FTP quota in the H-Sphere Control panel
  1. Login into your H-Sphere control panel. 2. Select the FTP user link in the FTP/User Account menu. 3. On the page that appears, you will be able to see the Quota option.
• Steps to make your payment through PayPal
  Please follow these steps to make your payment through PayPal:- 1. Login to your hosting account. 2. Select Billing > Billing Profile. 3. Select PayPal from the dropdown m
• AWStats showing the 500 Internal Server Error?
  Sometimes, when you check AWStats for your domain you see the 500 Internal Server error using the url domain/cgi-bin/awstats.pl and there are several possible ways
• Steps to add a domain alias in the H-Sphere control panel
  After the H-sphere control panel upgradation, the method for adding a domain as an alias is changed. Now one needs to include a "Hosting domain alias" option in their plan
• Steps to move your domain hosting from another hosting provider to JodoHost
  You need to have the following with you to move your website to JodoHost's servers :- 1)? Website Files backup (including web files + Database (if any)) OR if you have an
• Steps to submit a DNS record for instant domain aliases
  The following are the steps to submit a DNS record for instant domain aliases :- 1. Login to the Administrative/Reseller H-Sphere control panel. 2. Go to E.Manager --> DNS
• Problem: the domain is not working after just being added in the H-Sphere control panel
  Solution :- 1) First check whether the domain has the correct name servers set at the domain registrar end. ? ? For this you can use the WHOIS tool available on multiple s
• Reconfiguring a Domain for Plesk
  If a domain is not getting deleted from the Plesk control panel, and it is getting deleted from IIS we can fix this by running the command below. on Windows : Open the com
• If your Email Stops Working Suddenly
  If your email is not working: Whenever you try to send email and a window appears for the user name and password, your SMTP service may be blocked due to spamming. Please
• Password Protect any Directory
  1. Login to the H-Sphere control panel. 2. Go to FTP/User account -> FTP User -> Login to the WebShell file manager. 3. Click the PROTECT button in the bottom menu. The Pr

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