Steps to suspend/resume an end user account from your H-Sphere reseller account
To suspend an end user account, please follow the steps below:-
1) Login to your Reseller Control Panel.
2) Go to the Reseller Admin control panel.
3) Select Search >> Generic >> Mention the user account name which you want to suspend and then click on Search.
4) On the screen that appears, you can see user account details. In front of them, you will get a "Red button". Click on this.
5) Select the option via the dropdown menu. Then click on "Submit".
To resume an end user account, please follow the steps below:-
1) Login to your Reseller Control Panel.
2) Go to the Reseller Admin control panel.
3) Select Search >> Generic >> Mention the user account name which you want to suspend and then click on Search.
4) On the screen that appears, you can see user account details. In front of them, you will see a "Green button". Click on it.
5) Select the option via the dropdown menu. Then click on "Submit "
No comments