How to retrieve/reset an end user account password from your reseller account in H-Sphere

A reseller can reset an end user's account password, by following the steps below:-

1. Login to your reseller account.
2. Go to the admin control panel.
3. Select search >> Generic >> search for that particular end user account.
4. Then login to the end user account.
5. Go to User >> User Password >> Enter the new password >> and click on Change.

Note: - If you do not remember the user name of your client, then you search by domain name in your admin control panel.

Shubham Friday 19 July 2013 - 5:41 pm | | Default

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