Problem: the domain is not working after just being added in the H-Sphere control panel

Solution :-
1) First check whether the domain has the correct name servers set at the domain registrar end.
   For this you can use the WHOIS tool available on multiple sites and do a match
   with name servers showing the H-Sphere control panel for the domain.
2) Ask the client to run the command below at the MSDOS prompt if he is using the Windows OS:-
    ipconfig /flushdns
3) If it still doesn't work for him, please ask him to wait for 24-48 hours or until the DNS cache expires at his end.

Akash Thursday 20 June 2013 - 10:35 pm | | Default

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